Introduction
Ignite Selling, Inc. (“Ignite Selling,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website, clients, prospective clients, and participants in our sales training and coaching programs (collectively, the “Services”).
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices available to you. It applies to www.igniteselling.com and any related subdomains, forms, applications, or platforms that link to this Policy.
By using our website or submitting information to us, you agree to the practices described in this Policy. If you do not agree, please do not use our website or submit your information to us.
Information We Collect
We collect the following categories of personal information:
Information you may provide directly:
- Name, job title, and company name
- Email address
- Phone number and mobile number
- Mailing address
- Information submitted through contact forms, demo requests, newsletter sign-ups, event registrations, or content downloads (e.g., whitepapers, eBooks)
- Information you provide when registering for or participating in training programs, workshops, coaching, or assessments
- Any messages, questions, or feedback you send us
Information collected automatically:
- IP address, browser type, device information, and operating system
- Pages visited, time on site, referring/exit pages, and click activity
- Cookies and similar tracking technologies (see Section 6)
Information from third parties:
- Information provided by your employer or organization if they engage us to deliver training or coaching services on your behalf
- Information from event co-sponsors or partners for attendees of jointly hosted events
- Information from marketing, analytics, or CRM platform providers we use to operate our Services
SMS/Text Messaging Terms of Service:
By opting into SMS from Ignite Selling from a web form or other medium, you are agreeing to receive SMS messages from Ignite Selling. This includes SMS messages for conversations (external). Message frequency may vary. Message and data rates may apply. Message HELP for assistance or contact us through our website. Message STOP to any message to opt out at any time.
How We Use Your Information
We use the personal information we collect to:
- Respond to inquiries and provide requested information about our Services
- Deliver, administer, and improve our sales training, coaching, and consulting programs
- Communicate with you about your account, registrations, or engagements
- Send marketing communications, newsletters, and event invitations (where you have not opted out)
- Send SMS/text messages you have opted in to receive, such as appointment reminders or program updates
- Analyze website usage and improve our content, functionality, and user experience
- Maintain the security of our website and Services
- Comply with legal obligations and enforce our agreements
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.
How We Share Your Information
We do not sell your personal information. We share personal information only in the following circumstances:
- Service providers: With vendors who perform services on our behalf, such as website hosting, email/marketing platforms, CRM systems, analytics providers, and payment processors. These providers are contractually restricted from using your information for any purpose other than providing services to us.
- Clients/employers: If you are participating in training or coaching that your employer has engaged us to provide, we may share relevant information with that organization.
- Legal and safety reasons: If required by law, subpoena, or legal process, or if necessary to protect the rights, property, or safety of Ignite Selling, our clients, or others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
SMS Consent Is Never Shared. If you provide consent to receive SMS/text messages from Ignite Selling, that consent and your mobile phone number are used solely by Ignite Selling for the purpose you agreed to. SMS consent is not shared with third parties or affiliates for their own marketing purposes, and mobile opt-in data is never sold or shared with third parties for marketing or promotional purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies (such as web analytics tags) to understand how visitors use our site and to improve your experience. This may include tools like Google Analytics. You can control cookies through your browser settings; disabling cookies may affect how parts of our website function.
Your Choices and Rights
- Marketing communications: You may unsubscribe from marketing emails at any time using the “unsubscribe” link in any email, or by contacting us directly.
- SMS/text messages: You may opt out of SMS communications at any time by replying “STOP” to any text message we send, or by contacting us directly. Message and data rates may apply; message frequency varies.
- Access, correction, and deletion: Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information in Section 9.
- Do Not Track: Our website does not currently respond to “Do Not Track” browser signals.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and Services are intended for business professionals and are not directed to children. We do not knowingly collect personal information from individuals under the age of 16.
Contact Us
If you have questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:
Ignite Selling, Inc.
99 Windsor Road, Asheville, NC 28804
Email: sales@igniteselling.com
Phone: (+1) 888-990-2637
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page indicates when this Policy was last revised. We encourage you to review this page periodically.