Articles

Designing for Learning Performance: Defining Moments

Originally contributed to LTEN Focus on Training Magazine. By Steve Gielda Learning only matters when it shows up in performance For many in the learning and development (L&D) field, the path into the profession is rarely linear. It is often shaped by moments— small, powerful realizations that reveal not just what we do, but why […]
sales objections and negotiation

The Objection Isn’t the Problem — The Missing Conversation Is

Originally contributed to Top Sales Magazine. By Steve Gielda.  Many salespeople approach objections and customer negotiations as battles to win. When a customer pushes back on price, delays a decision, or raises concerns about risk, the instinct is often to respond quickly with reassurance, justification, or persuasion. But top-performing salespeople see these moments differently. They […]
Stakeholder alignment

Internal Stakeholder Alignment Made Simple

Shift the sales conversation to aligning goals, strategy and behaviors Originally contributed to LTEN’s Focus on Training Magazine.  By Steve Ralph and Steve Gielda Sales training managers are under increasing pressure to prove that learning investments drive measurable business results. That expectation is fair, but it is not easy to meet. To build a true […]

Strategic AI Sales Tools and Critical Thinking: Empowering the Next Generation of Sellers

Originally contributed by Steve Gielda to Sales and Marketing Management.  As a new generation of sellers enters the workforce, their needs and expectations around training are shifting. This generation doesn’t want to just fill out forms or follow traditional scripts; they want tools that challenge and develop their strategic thinking and help them analyze opportunities […]