sales process

sales objections and negotiation

The Objection Isn’t the Problem — The Missing Conversation Is

Originally contributed to Top Sales Magazine. By Steve Gielda.  Many salespeople approach objections and customer negotiations as battles to win. When a customer pushes back on price, delays a decision, or raises concerns about risk, the instinct is often to respond quickly with reassurance, justification, or persuasion. But top-performing salespeople see these moments differently. They […]
sales pipeline health scale your sales podcast

Why Your Sales Pipeline Isn’t as Healthy as You Think

Most CEOs believe in their sales pipeline health, but the real story is hidden in stalled and quietly lost deals. In this insightful episode of the Scale Your Sales Podcast, Steve Gielda joins Janice B Gordon and sits down to reveal the pitfalls of sales assumptions and the strategic moves that accelerate revenue and increase […]

Sales Pipeline Radio: Standing Out In A Commoditized Market

In sales, sharing product features & benefits must wait. Your buyers want to purchase outcomes, not products. Standing out in a commoditized market requires salespeople to focus first and foremost on knowing what the customer is trying to achieve well before they ever start selling. In the most recent episode of the Sales Pipeline Radio […]

Clarifying Sales Strategy to Drive High-Impact Sales Behaviors

In this webinar, in partnership with The Sales Management Association, Steve Gielda and Bob Kelly (Chairman of the SMA) explore how organizations can enable more consistent, predictable, and high-impact sales performance by clarifying sales strategy. As market complexity grows and buying behaviors continue to shift, many sales teams struggle not because they lack effort or […]

Identifying and Managing Hidden Influencers in the Buying Process

In competitive sales opportunities and large account selling, success often hinges on more than just connecting with a visible champion. Too many opportunities stall—or disappear—because salespeople make critical assumptions about who truly drives decisions. In this fast-paced, interactive webinar, Steve Gielda of Ignite Selling and a panel of senior sales leaders explore how to uncover […]