People in the training industry, whether a classroom facilitator, a learning designer, or a training manager, all share a common purpose To teach skills that will help people do their jobs better. That, in a nutshell, is what the training profession is about...
In any medical drama, whether your flavor is “ER” or “House” or “Scrubs” or “Grey’s Anatomy” (jeepers, there are a lot of these medical dramas!), when a case goes south, the hospital conducts a review to figure out what happened and why it happened. The stated goal is...
Think of your checking account. You make deposits to build up its value so that when you need it, you can make withdrawals. The goal of any bank account is to have enough in reserve to cover any withdrawal you need to make. We extended the same metaphor called...
The most limited resource for any salesperson and sales manager is time. There simply isn’t enough time in the day to get everything done, to visit new prospects, meet with existing customers about new ideas, put out customer fires, etc. So why is it that sales...
Meet Kate. Although she’s been a good sales performer at her company, a capital equipment manufacturer, she struggles when deals get very competitive. And deals are getting more and more competitive. In her market, very little separates product offering from product...
Although it has been nearly 30 years, it seems like only yesterday when I joined one of the world’s largest document management companies as a rookie sales executive. Even though I rose through the ranks, eventually becoming the Regional Head of Sales, I was...